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CompTIA • A Plus

CompTIA A+ (220-1202)

Install, configure, and manage operating systems, including Windows, macOS, and Linux.

Practice setup

Exam info

Exam ID
220-1202
Cost of Exam
$265.00
Length of Test
90 Minutes
Number of Questions
Maximum of 90
View full exam details
Exam Versions
V15; Core 1 and Core 2 exams must be taken from the same versions, no mixing allowed
Launch Date
March 25, 2025
Expected Retirement Date
~3 Years from Launch (March 2028)
Recommended Experience
12 months of hands-on experience in an IT support specialist job role
Validity
3 years
Question Types
Multiple Choice / Performance Based / Drag and Drop
Passing Score
700 (on a scale of 100–900)

Domains and Objectives

Operating systems1.028%

Objectives in this domain

  • OS installation: working with Windows, macOS, Linux, and mobile operating systems.
  • Windows tools: managing systems with Task Manager, Command Prompt, and Disk Management.
  • File systems: handling file systems, updates, and OS upgrades.
Security2.028%

Objectives in this domain

  • Security measures: using encryption, access controls, and wireless security protocols.
  • Malware prevention: detecting, removing, and preventing malware threats.
Software troubleshooting3.023%

Objectives in this domain

  • OS issues: diagnosing and resolving problems with operating systems and applications.
  • Mobile troubleshooting: addressing connectivity, app, and performance issues.
  • Security concerns: fixing unauthorized access and malware issues.
Operational procedures4.021%

Objectives in this domain

  • Documentation: using best practices for system changes and documentation.
  • Safety and communication: following safety protocols and communicating effectively.
  • Backup and recovery: setting up workstation backups and recovery processes.

Resources

Resources are being added for this exam.

Exam history

The History of CompTIA A+ (220-1202 / Core 2 Context)

Last reviewed: 2026-03-08

CompTIA A+ has been one of the most recognized entry-level IT certifications for decades. First introduced in 1993, it was designed to validate the foundational skills needed by support technicians working with computers, peripherals, operating systems, and everyday troubleshooting tasks. Its original purpose was to help employers identify candidates who could step into junior technical support roles with practical, job-relevant knowledge.

Earlier generations of A+ were much more closely associated with desktop computer repair. In those versions, candidates were expected to understand internal hardware components, legacy ports and connectors, printer maintenance, local operating systems, and common field-service repair scenarios. That emphasis reflected the needs of the IT workplace at the time, where support frequently centered around standalone PCs and on-premise equipment.

As technology changed, CompTIA updated A+ to reflect a broader view of what entry-level IT support actually looks like. Laptops, mobile devices, wireless networking, cloud concepts, virtualization, and security awareness gradually became more important. Rather than staying a narrowly hardware-focused certification, A+ evolved into a wider validation of real-world technical support ability across a range of devices, systems, and environments.

One of the defining characteristics of A+ is its two-exam structure. Candidates earn the certification by passing both Core 1 and Core 2 from the same version series. This approach allows CompTIA to cover a broad set of foundational topics without making a single exam too large or too unfocused. In the modern format, Core 1 is more closely associated with devices, connectivity, networking, hardware, virtualization, cloud concepts, and troubleshooting, while Core 2 is more focused on operating systems, security, software, and operational procedures.

CompTIA has stated that A+ has been refreshed on a roughly three-year cycle since 2001. That refresh pattern is important because it explains why the certification has remained relevant even as the tools and technologies of support work have changed. Each revision tends to reduce emphasis on aging technologies, rebalance the domains, and add skills that are more closely aligned with what employers expect from entry-level technicians.

In recent years, the A+ exam has continued that pattern of steady modernization. The 220-1001 and 220-1002 series launched in January 2019 and reinforced the Core 1/Core 2 model with stronger focus on mobility, networking, virtualization, cloud computing, and practical troubleshooting. The 220-1101 and 220-1102 series followed in April 2022, continuing to align A+ with contemporary endpoint support, hybrid work environments, and broader technical support expectations.

The current 220-1201 and 220-1202 series, version v15, launched on March 25, 2025. For 220-1202 specifically, the exam reflects the current definition of entry-level IT support from a Core 2 perspective: managing operating systems, applying security controls, troubleshooting software issues, and following sound operational procedures. It represents the latest stage in A+'s evolution from a more traditional PC repair certification into a broader credential for modern support professionals.

Even with all of these updates, the core purpose of A+ has remained consistent. The certification is still meant to confirm that a candidate can support end users, understand common technical systems, diagnose problems methodically, and apply foundational IT knowledge in practical situations. That continuity is a major reason A+ remains one of the most widely recognized starting points for people entering the IT field.

Change tracker

LatestMarch 2025

220-1201 / 220-1202 (V15) launched

CompTIA released the current A+ v15 exam series. This version continues the Core 1/Core 2 structure and reflects modern support work. For Core 2 specifically, emphasis includes operating systems, security controls, software troubleshooting, and operational procedures.

April 2022

220-1101 / 220-1102 launched

CompTIA introduced the 1100 series as the successor to the 1000 series. The objectives were updated to better reflect current IT support roles, including broader endpoint support, stronger security awareness, and modern workplace troubleshooting expectations.

January 2019

220-1001 / 220-1002 launched

CompTIA released the 1000 series and continued the modern Core 1/Core 2 model. This version further emphasized mobility, networking, virtualization, cloud concepts, and structured troubleshooting for real-world support roles.

January 2019

Greater emphasis on cloud, mobility, and modern support environments

By the 1000 series era, A+ had clearly expanded beyond traditional desktop repair. The exam increasingly validated support skills for laptops, mobile devices, wireless networking, virtualization, and cloud-related concepts.

2001

Roughly three-year refresh cycle became part of A+ maintenance

CompTIA has stated that A+ has been refreshed on an approximately three-year cycle since 2001, helping the certification stay aligned with evolving technology and employer expectations.